Support

ZAF (zafapps.com)

Last updated:: 31 July 2026

We build every ZAF app in-house, so when you write to us, you reach the person who wrote the code.

Contact Us

Contact form: https://zafapps.com/en/contact
X: https://x.com/zafappsSA
Languages: Arabic and English
Hours: Sunday to Thursday, 9:00–17:00 (Riyadh time, UTC+3)
Response time: We aim to reply within one business day.

Reporting a Problem

To help us resolve your issue on the first reply, please include:

The app name and version (found in the app’s About or Settings screen)
Your device model and OS version (e.g. iPhone 16 Pro, iOS 19.2 / MacBook Pro M4, macOS 16.1)
What you expected to happen and what actually happened
The steps to reproduce it
A screenshot or screen recording, if you can

Feature Requests

We read every request. Email us with the problem you’re trying to solve rather than the solution you have in mind — it usually leads to a better feature.

Billing, Purchases & Refunds

All purchases and subscriptions are processed by Apple, which is the seller of record. That means:

Manage or cancel a subscription: On your device, open Settings → your name → Subscriptions.
Request a refund: Visit reportaproblem.apple.com and sign in with your Apple Account.
Restore a purchase: Use the “Restore Purchases” option inside the app.

ZAF cannot issue refunds directly, but if an app is defective, contact us and we will fix it and support your request with Apple.

Privacy Requests

To access, correct, or request destruction of your personal data, or to withdraw consent, use the contact form at https://zafapps.com/en/contact and choose Privacy Inquiry. See our Privacy Policy for the full list of your rights under the Saudi Personal Data Protection Law.

Security Issues

Found a vulnerability? Please report it privately through https://zafapps.com/en/contact rather than posting it publicly, and give us reasonable time to release a fix. We appreciate responsible disclosure.

ZAF

Riyadh, Kingdom of Saudi Arabia · https://zafapps.com